Terms & policies

1. Fees

You agree to pay the fees, in such amount and for such billing frequency asspecified on the payment screen, in full prior to any obligation of the Company to perform under the Agreement.

Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase or after the end of the trial period, if applicable. You authorise us to charge the applicable subscription fees to the payment method that you use. All payments are secured by Stripe.

A valid payment method, including a credit card, is required to process the payment for your Subscription. You shall provide Awesomic with accurate andcomplete billing information.

Your account and access to the Service may be suspended in the event of non-payment of applicable fees.

You represent and warrant to the Company that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update youraccount information with any changes (for example, a change in your billin gaddress or credit card expiration date) that may occur.

2. Subscriptions

Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set on a monthly, quarterly, or annual basis, dependingon the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or the Company cancels it.

Should automatic billing fail to occur for any reason, Awesomic will issuean electronic invoice indicating that you must proceed manually, within acertain deadline date, with the full payment corresponding to the billingperiod as indicated on the invoice.

By purchasing and maintaining a Subscription, you acknowledge and agree that your use of the Service, including the processing of any deliverables or Customer Content generated during your Subscription period, is subject to our Terms of Service (specifically including the AI Model Training and Data Usageprovisions) and our Privacy Policy.

3. Fee Changes

The Company, in its sole discretion and at anytime, may modify Subscriptionfees for the Subscriptions. Any Subscription fee change will become effectiveat the end of the then-current Billing Cycle.

The Company will provide you with reasonable prior notice of any change inSubscription fees to give you an opportunity to terminate your Subscriptionbefore such change becomes effective.

Your continued use of the Service after the Subscription fee change comesinto effect constitutes your agreement to pay the modified Subscription feeamount.

4. Cancelation

Your Subscription renews automatically at the end of each period until youcancel. You may cancel your Subscription with Awesomic at any time. Uponcancellation, you will continue to have access to the Service through the end ofyour Billing Cycle.

You may cancel your Subscription renewal either through your online accountmanagement page (Billing – Plans – Cancel the chosen plan) or by contacting ourcustomer success team. If you cancel your Subscription, it will be active withinyour Billing Cycle, after the end of which it will be automatically deactivated.

For 1-1 Plans, you must cancel the subscription at least one month prior tothe end of the current subscription cycle to prevent automatic renewal. If cancellation occurs less than one month from the end of the subscription cycle, you will be charged the full subscription price for the next cycle.

For Quarterly Plans (a discounted 3-month commitment), you may cancel your subscription at any time, but the cancellation will only become effective at the end of the 3-month period. If you cancel prior to the end of your 3-month commitment, you are still obligated to pay the applicable subscription fees forthe full duration of the 3-month period.

5. Refunds

You may request a refund within the first 3 days of the purchase of your first subscription plan. Any additional subscription plans will not be eligiblefor a refund. We reserve the right to refuse any refund.

Beyond the 3-day window for your first purchase, there are no refunds for partial subscription plans under any circumstance, including unused time on aplan.

Promotions, renewals, upgrades, and adjustments to existing plans are non-refundable.

You, the customer, are responsible for using Awesomic Service after payment.

Our Service is a subscription-based service, not an on-demand service, which means that after purchase we reserve the designer or no-code developerfor you to be available to deliver updates daily. Therefore, failure to use the Service will neither warrant a full refund nor a partial. Bank and payment processing fees and commissions are non-refundable.

7. Procedure for Refund

To request a refund, you should contact Awesomic via [email protected].

Your request should

• be sent from the payment email; and
• include the date of the transaction

Awesomic may take up to 3 days to review the refund request.

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